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When we think of trucking accidents, we often think of high-speed collisions, but low-speed loading dock environments are where 25 percent of all industrial accidents occur. Thousands of workers are injured or killed each year due to improper loading, trailer creep, premature truck departures and improper use of powered industrial equipment such as forklifts and pallet jacks.

In a loading dock incident, the shipper, carrier and/or the driver can be held liable. In other words, everyone is potentially “on the hook.” Help protect your business and your drivers by assigning these loading dock safety lessons from ITI.

Loading Dock Safety - Online Training

Loading Dock Safety Recommended Courses

Trailer Loading/Unloading Procedures
Safely Raising and Lowering Landing Gear
Safe Operation of Trailer Doors
Safe Operation of Manual Pallet Jacks
Safe Lifting Techniques for the Driver
Pallet Jacks
Hand Truck Safety
Forklift Operations
Forklift Fundamentals
Flatbed Safety
Backing and Docking (Enhanced)

Are your drivers familiar with the latest government requirements and guidelines? The lessons below keep drivers up to date on procedures and provide essential loading dock safety tips. 


Trailer Loading/Unloading Procedures
There are many things that can go wrong when loading or unloading a trailer. In this lesson we take a look at how to prevent injuries while loading or unloading a trailer including:

  • How to secure a trailer at a loading dock
  • How to remain safe around powered industrial trucks such as forklifts
  • How to use a trailer entry permit
  • Traveling with a load in and out of a trailer
  • How to use dock plates and levelers

Safely Raising and Lowering Landing Gear
Trailer dollies (aka landing gear) have a pretty hard life. They get exposed to all the elements, mile after mile and when they are put into action, they must support the trailer and any cargo loaded inside. So it's no wonder they can become hard to use. This lesson covers the safe operation of landing gear and to avoid getting injured.

Safe Operation of Trailer Doors
There are two main types of trailer doors, barn doors and roll-up doors, and both have the potential to cause injuries. This lesson uses 3D animation to explain the safe operation of both types of trailer doors.

Flatbed Safety
Using 3D animations, this course provides tips and best practices for securing different load types to a flatbed trailer. It also demystifies the many legal requirements and federal regulations. After viewing this lesson, the driver understand:

  • What is are the regulations for cargo securement
  • How to secure different cargo to the trailer
  • How to use Working Load Limits (WLL)
  • How to use the tie-down calculator
  • How to stay safe while working on or around the trailer
  • Best practices when dealing with forklifts and cranes

Hand Truck and Manual Pallet Jack Safety

Pallet Jacks are a useful tool, but can be dangerous when operated improperly. The right way to move heavy loads in and out of an uneven trailer isn’t always obvious. This lesson helps drivers avoid back, leg and other injuries by understanding the right and wrong way to load and unload using a pallet jack.

Safe Lifting Techniques for the Driver

There are many hazards to working in the transportation industry and one of the most common injuries to drivers is when they are loading and lifting cargo. Safe lifting is a basic technique that is often overlooked, which leads to injuries. In this lesson, we look at the mechanics of safe lifting and injury prevention.

Forklift Fundamentals
This lesson looks at the design and function of the forklift- the power plant, controls, and pre-use inspections as well as forklift characteristics; such as capacity, stability, and visibility

Forklift Operation

Forklift operation is a serious responsibility, you need to know how to keep yourself and those around you safe. This lesson examines how to maintain load stability in different (sometimes hazardous) operating conditions.


Backing and Docking

Backing a vehicle into a loading dock or other space increases the chances of a collision. Identify hazards and setting up the maneuver reduces the chance of a collision. The expert tips and 3D animations provided in this lesson give drivers the tools they need to able back into any space successfully. After viewing this lesson, the driver will learn how to:

  • Avoid fixed objects
  • Back in a straight line, 45-degree and 90-degree backing
  • How to deal with pull-ups and correct drifts
  • Use a spotter
  • Parallel park


Trusted by the Best

Industry leaders such as JB Hunt, Ryder, FedEx, and CVS choose ITI for driver training. They stay with ITI because our PRO-TREAD training reduces crashes and violations, decreases injuries and lawsuits and can significantly reduce the amount of time involved with new driver on-boarding.

We offer flexible plans for fleets large and small, with courses designed for both new drivers and experienced drivers who may require corrective training following a loading dock mishap.

If you're an existing client, get in touch with ITI Client Services. If you're not a client? Then get in touch with the sales form with the button below.


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